For privacy questions or requests, contact info@extracity.co.za.
1. Who we are
Extracity Logistics provides road-freight and related customer services in Southern Africa. This notice applies to personal information handled through extracity.co.za and related customer enquiries.
2. Information we collect
Depending on the service you use, we may collect your name, contact details, company details, freight and route information, shipment references, enquiry messages, recruitment information and information needed to provide customer support.
3. How we use information
We use personal information to respond to enquiries, prepare quotations, support freight movements, provide shipment information, manage customer relationships, respond to recruitment enquiries, meet legal obligations and protect our services.
4. When information may be shared
Information may be shared with authorised Extracity personnel, service providers and operational partners where this is necessary to provide the requested service, protect legal rights or comply with lawful obligations.
5. Security and retention
We use reasonable organisational and technical safeguards appropriate to the information we handle. Personal information is retained only for as long as it is reasonably required for the purpose for which it was collected, or as required by law.
6. Your privacy rights
Subject to applicable law, including the Protection of Personal Information Act, you may request access to personal information, ask for correction or deletion, object to certain processing, or raise a privacy concern.
7. Contact
For privacy enquiries, email info@extracity.co.za or contact Extracity at 587 Jones Road, Jet Park, Boksburg.
8. Changes to this notice
We may update this notice when our services, legal requirements or information-handling practices change.